This privacy policy sets out how Muscle Locker protects any information that you give The Muscle Locker when you use this website. The Muscle Locker is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Muscle Locker may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes. This statement will be continuously assessed against new technologies, business practices and our customers’ needs.
What We Collect:
Personal Information You Choose to Provide
If you choose to request further information on our products or services from The Muscle Locker, you may need to give personal information and authorization to obtain this information. For example, you may need to provide the following information:
• Name
• Contact information including email address.
• Mailing address
• Other personal information (e.g. mother’s maiden name)
• Other information relevant to customer surveys and/or offers.
In addition to providing the foregoing information, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
What we do with the information we collect
we use personal information for purposes of administering our business activities, providing customer service and making available other products and services to our customers.
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website.
Cookies
Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Cookies can remember what information a user accesses on one Web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related Web pages.
http://www.allaboutcookies.org
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic.
We do not use these technologies to capture your individual email address or any personally identifying information about you
Your consent
By using our website you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.
Links to other websites
Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including websites which have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.
Mailing Lists
As part of the registration process for our newsletter, we may collect personal information. We use this information for a couple of reasons: to tell you about things you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider called MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our newsletter. For more information, please see MailChimp’s privacy policy: Privacy Policy
You can unsubscribe from our promotional emails at any time by emailing our Customer Services team at help@themusclelocker.co.uk
Customer product reviews
We use a third-party provider called Customer Reviews Ltd, they are a data controller and are listed with the Information Commissioner’s Office on the Data Protection Public Register with the registration number ZA391366. You can view both their Privacy Policy and Terms and Conditions via the following links:
https://www.cusrev.com/privacy-policy
https://www.cusrev.com/terms.html
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the GDPR. If you would like a copy of the information held on you please email us at help@themusclelocker.co.uk
Facebook Pixel
We use the “visitor action pixels” from Facebook Inc (1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are based in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”)) on our website.
This allows user behavior to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This enables us to measure the effectiveness of Facebook ads for statistical and market research purposes. The data collected in this way is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.
The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https://www.facebook.com/settings?tab=ads.
Facebook is certified under the Privacy Shield Agreement and thus guarantees compliance with European data protection legislation (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
Klarna Payments
In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.